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Terms and Conditions - Dail a gift

Terms and Conditions

Terms & Conditions for Dial-a-gift

By using the services and purchasing products from Dial-a-gift, you agree to the following terms and conditions. Please read these terms carefully.

Ordering and Payment

Placing an Order: When you place an order with Dial-a-gift, you are making a binding offer to purchase the products you have selected based on these terms and conditions.
Payment: We accept various payment methods, including major credit cards and secure online payment options. Payment information is collected and processed securely. You are responsible for ensuring the accuracy of your payment information.


Delivery Address: It is your responsibility to provide accurate and complete delivery information. We are not responsible for orders that are delayed or undeliverable due to incorrect address information.
Delivery Times: While we make every effort to deliver orders within the specified timeframes, delivery times may vary based on factors beyond our control. We do not guarantee specific delivery times and we are not responsible for any delays caused due to unavoidable situations & seasonal rush however, we have paid fixed time delivery slots (Conditions apply)
Recipient Availability: We are not responsible for orders left unattended at the recipient’s address. It is your responsibility to ensure that the recipient will be available to accept the delivery.

Refunds and Returns

Perishable Nature: Due to the perishable nature of floral, plant & food products, we do not accept returns. We are committed to addressing concerns related to damaged or incorrect items. Please see our Exchange and Returns policy for more information.


Cancellation Policy: Orders can be canceled if requested at least 24 hours before the scheduled delivery date. Please see our Cancellation Policy for details.

Product Care

Floral and Plant Care: We provide care instructions for our plants and flowers to help you maintain their quality and longevity. It is your responsibility to follow these care instructions.

Privacy and Data

Data & Privacy: By using our services, you agree to our Data & Privacy Policy, which outlines how we collect, use, and safeguard your personal information.

Intellectual Property

Copyright: All content on our website, including text, images, logos, and designs, is protected by copyright and other intellectual property laws. You may not use our content without our written permission.


Customer Communication: By using our services, you consent to receive communications from us via email, phone, and other methods.

Changes to Terms

Changes to These Terms: We may update these terms and conditions to reflect changes in our services or for legal compliance. We encourage you to review these terms periodically.

Governing Law

Jurisdiction: These terms and conditions are governed by and construed in accordance with the laws of  PuneJurisdiction, without regard to its conflict of laws principles.

Contact Us

Contact Information: If you have questions or concerns about these terms and conditions, please contact us at or call us on 9673090900.

Entire Agreement

These terms and conditions constitute the entire agreement between you and Dial-a-gift regarding the use of our services and the purchase of products.
By using our services, you agree to abide by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.
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